Schogle ConnectBY SCHOGLE TECHNOLOGIES
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CUSTOMER SUPPORT

A shared WhatsApp inbox for the whole team.

Give each conversation a clear owner. Let agents see the history, notes, and next step so customers do not have to repeat themselves.

Connect your school See all features
AllUnreadMineAI handled
AS
Aditi SenIs Grade 7 admission open?
2m
RK
Rohan KapoorCould the teacher please call us?
8m
SM
Samira MehtaThank you for the update.
14m
AB
Arjun BoseFee receipt sent
21m
AS
Aditi SenWhatsApp · +91 98•••• 2210
AI assistant
Hello, is Grade 7 admission open?10:42
Reply to Aditi…
Contact
Guardian
Aditi Sen
Student
Aarav · Grade 7 (applying)
Assigned to
AI assistant
Pipeline stage
New enquiry
Status
Open
Tags
AdmissionsGrade 7
1
One thread, one ownerEvery conversation shows who is handling it and what happened so far.
2
Private notesTeammates leave context that parents never see.
3
Suggested repliesDraft with AI, then a person decides what to send.

What you can do

Assign a conversation to a teammate or distribute new work round-robin.

Add internal notes that keep useful context with the thread.

Use unread status to spot messages that still need a reply.

Draft a reply with your own OpenAI or Anthropic key, then keep a person in control.

A better way to work

Fewer missed messagesCleaner handoffs between shiftsOne shared view of customer conversationsAI assistance with a human in the loop

Schogle Connect is a product of SCHOGLE TECHNOLOGIES PRIVATE LIMITED.

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