Schogle ConnectBY SCHOGLE TECHNOLOGIES
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WORKSPACE ANALYTICS

See response times, message volume, and pipeline value.

Use a live workspace view to understand incoming work, how quickly your team responds, and where opportunities sit in the pipeline.

Conversations1,482↑ 12% vs last period
Resolved by AI64%↑ 8 pts
Median first reply4.0 min↓ 0.8 min
Waiting for a person62 need an owner
Conversations resolved per day
By AI assistant By staff
0408028 Oct1 Nov5 Nov10 Nov
Median first reply, by team
Transport3.1 min
Admissions4.2 min
Accounts6.8 min
Class teachers18.5 min
1
Response timesSpot slow replies before parents notice.
2
AI vs. staff resolutionSee how much routine work the assistant takes on.
3
Workload by teamBalance who is handling what.

What you can do

Track open conversations and deal value.

Review conversation volume over 7, 30, or 90 days.

Compare first-response time with your team’s target.

Use contact and pipeline activity to guide where the team focuses next.

A better way to work

A clearer picture of team workloadResponse time you can monitorVisible pipeline progressUseful trends without building charts by hand

Schogle Connect is a product of SCHOGLE TECHNOLOGIES PRIVATE LIMITED.

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